Our priority is for you, our guest, to enjoy a safe stay. This is why we have launched a program of new measures, following the instructions of the Ministry of Health, with strict quality control and preventive and disinfecting actions to guarantee a safe stay.
Ensuring the highest standards of cleanliness and hygiene has always been our priority. With the current situation we have reinforced our cleaning protocol to guarantee our guests a safe stay at Hotel Villa Chiquita. We have developed a special prevention and maintenance plan for each of the different spaces in our hotel, disinfecting all surfaces with certified products that ensure the sterilization of sheets, towels and all kinds of material that our guests may need.
New protocols for our restaurant
The Villa Chiquita gastronomic service has also adapted to the new situation, complying with all the measures recommended by the Ministry of Health, as well as by the WHO. New protocols include disinfecting and cleaning all dishes, cutlery, and dishes washed at high temperatures.
Health kit for clients and ‘contactless’ system
At Hotel Villa Chiquita the wellbeing of our guests is a priority. We will carry out temperature controls and deliver a sanitary kit to each of our guests to guarantee a `COVID` free environment. As part of the new protocols, disinfection of room keys and surfaces has also been added to the measures, in addition to a ‘contactless’ system that has been implemented, which consists of self-check-in by customers.
Training and awareness
Each one of our employees has received the necessary training to raise awareness regarding the self-protection of team members, as well as facing the public. The training received guarantees the knowledge of the new anti-COVID-19 operating protocols, thus being able to comply with hygiene and protection measures.
Keep informed with our newsletter of our promotions and news of Hotel Villa Chiquita